Umm… What?

Error message stating: "An AutoCorrect entry for sharepoint already exists. Do you want to redefine it?"

Source: Microsoft Word

Well, I don’t really know.

Do I want to “redefine” it? And what, precisely, is “it”? And what will happen if I “redefine it”?

This is a classic example of a mistaken assumption that there is a shared language and understanding between the writer of the message and the reader.

A good challenge is to write a clearer message that can be understood without knowing what an “AutoCorrect entry” is. An even better challenge is to figure out a way of eliminating the message entirely.

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